Last Updated: September 26, 2025
At Salvo Pools, your trust matters to us. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and with whom we may share it.
1. Information We Collect
When you interact with Salvo Pools̶through our website, service requests, or communications̶we may collect:
– Name, address, email address, and phone number
– Project or service details you provide (pool design, preferences, features)
– Payment and billing information (if applicable)
– Communication preferences (including SMS/text messaging consent)
– Technical data such as IP address, browser type, usage patterns, device data
2. How We Use Your Information
We use your personal information for these purposes:
– To provide and fulfill the services you request (pool building, repair, design, etc.)
– To schedule and confirm appointments, send reminders and updates
– To send promotional offers, service announcements, and marketing communications (if you opt in)
– To respond to inquiries and provide customer support
– To process billing and payments
– To better understand and improve our website, services, and customer experience
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only in limited circumstances:- With trusted service providers, contractors, or vendors who assist us (e.g. payment processors, IT providers)
– When required by law, regulation, or legal process
– To protect the rights, property, or safety of Salvo Pools, clients, or others
SMS consent is not shared with third parties or affiliates.
4. SMS / Text Messaging Policy
If you opt in to receive SMS/text messages from Salvo Pools:
– You will only receive messages related to your services, appointments, promotions, or updates.
– You may opt out at any time by replying ‘STOP’.
– Your SMS consent will never be shared with third parties or affiliates.
5. Data Security
We implement reasonable technical and administrative safeguards to secure your personal information against unauthorized access, alteration, or disclosure. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
– You may unsubscribe from promotional emails at any time by clicking ‘unsubscribe.’
– You may opt out of SMS/text messages by replying ‘STOP.’
– You may contact us to update, correct, or request deletion of your personal information.
– We may retain certain information as required by law or to fulfill legitimate business purposes.
7. Contact Us
Salvo Pools
4740 Mahan Drive, Tallahassee, FL 32308
Phone: (850) 668-4202Email: [email protected]
Hours of Operation: Monday ‒ Thursday 8:00 am ‒ 5:00 pm, Friday 8:00 am ‒ 4:30 pm
If you have questions or concerns about this Privacy Policy or how we handle your personal information, you may contact us using the above details.